The Brow Lounge Claim

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8 reviews on “The Brow Lounge”

• 

  Melissa

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  Rating: 2 / 5

  Pros

  I usually have a regular woman who does my eyebrows and I never complain with her.

  Cons

  I had a new woman do my eyebrows 4 months ago and it was not good atall. Terrible and they still made me pay The last time I went there a month ago, I had a new woman do my eyebrows and i got spots on my forehead because her hands smelt unclean and i was too scared to tell her incase I offended her. But i should have because i wouldn't have broken out in spots otherwise. They should always clean their hands!

• 

  Nargis

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  Rating: 1 / 5

  Cons

  The staff are very rude and have no manners I been they today after a year because customers service not good at all I live in poplar but I always go Whitechapel to do my eyebrows and upper lip I would rather pay £3 for bus fare and get good customer service, my family and friends stoped going there there was hair left on my upper lip and eyebrows she gave me dirts when I told her there's hair left never going back there again

• 

  Teresa

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  Rating: 4 / 5

  Pros

  It's East End warm and straightforward. Owner nice lady. I liked it it's not snobby and there's no awkward conversations about' so where are you going on your holidays this year?'

• 

  Henna

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  Rating: 1 / 5

  Cons

  I have herd them make fun of customers while I was having my hair done there.

• 

  Henna

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  Rating: 1 / 5

  Cons

  I paid £55 for curls hair but instead I got frizzy hair. I'm very upset customer. The hair dresser convinced me it was curly and will settle down within few days.

• 

  –

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  Rating: 1 / 5

  Pros

  Friendly staff

  Cons

  Definitely needs a bit of professionalism and sharper customer service. Facials need to be more professional, relaxing and attentive. Very wishy washy, didn't seem like there was much knowledge, not relaxing at all.

• 

  Susan

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  Rating: 5 / 5

  Pros

  I had my treatment done at this place very recently. The lady (Simran) who treated me was awesome. She performed so well that i am extremely happy. well qualified & experienced. normally i am not into writing review like this, but because of her brilliant performance i thought to write, so it may help to other users to visit this place for their needs to be done, specially from her.

  Cons

  place is bit tight, other indian lady struggled to understand.

• 

  emma

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  Rating: 2 / 5

  Pros

  full set of acrylics in about 45-50 mins

  Cons

  the man who was doing my nails was really rough and even though he saw i was a bit of pain he carried on like it was nothing, there was quite a lot of people waiting but only 1 member doing nails which is disappointing and annoying for the people waiting behind me.